Shipping Policy

Last Updated: September 18, 2026

Nuvelloriva currently offers shipping with estimated delivery times ranging from 7 to 30 business days, depending on the shipping method and destination.

1. Shipping Methods

Standard Shipping — 7–15 Business Days

Estimated delivery time:

7–15 business days

This shipping option is intended for destinations and products where the standard carrier route is available.

Extended Shipping — 15–30 Business Days

Estimated delivery time:

15–30 business days

This option may be used for destinations, products, or fulfillment routes requiring additional transit or processing time.

The applicable shipping method and estimated delivery timeframe will be displayed during checkout when available.

2. Order Processing

Orders are normally prepared for shipment after payment has been successfully confirmed.

Processing time may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.

The estimated shipping timeframe begins after the order has been processed and dispatched, unless otherwise stated at checkout.

3. Tracking Information

When tracking is available, tracking information will be provided to the customer after the order has been shipped.

Tracking information may require additional time to become active after the carrier receives or scans the shipment.

4. Delivery Delays

Delivery estimates are provided in good faith but are not guaranteed delivery dates.

Delays may occur due to:

• Carrier congestion
• Severe weather
• Public holidays
• Customs processing
• Incorrect or incomplete delivery information
• Remote-area delivery
• Transportation interruptions
• Other circumstances outside our reasonable control

If a significant delay occurs, please contact us at LottCorie7605@hotmail.com so that we can review the shipment status.

5. Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order has not yet been shipped and you notice an incorrect address, contact us immediately.

Once an order has been shipped, we may not be able to change the delivery address.

6. Customs, Duties, and Import Charges

Depending on the destination and applicable laws, an international shipment may be subject to customs duties, taxes, brokerage fees, or other import charges.

Where such charges are legally imposed and are not included in the checkout price, they may be the responsibility of the customer.

Customers should review applicable import requirements for their destination before placing an order.

7. Lost or Damaged Shipments

If a shipment appears to be lost, damaged, or materially delayed, please contact us with your order number and available tracking information.

We will reasonably cooperate with the applicable carrier to investigate the shipment and determine an appropriate resolution.

8. Third-Party Fulfillment

Where applicable, orders may be fulfilled and shipped by third-party logistics or fulfillment partners.

When this occurs, customer order information may be shared with the relevant fulfillment or shipping provider as necessary to complete delivery.

9. Contact

For shipping questions, please contact:

Nuvelloriva
Email: LottCorie7605@hotmail.com